Have you ever been called (or are getting close to being called) the “B Word” at work? Is your reputation as a “B” hampering your opportunities? Does it result in poor working relationships with others? Maybe you need to soften your approach to truly improve your effectiveness. This workshop will help you understand where that “B-ness” comes from, how to tone it down, how to get what you want in a kinder, gentler way, and how to identify with new and different B words.